The Solution Design service offering is an additional way that NAVICENT can help you after a new sourcing strategy has been developed. NAVICENT assists companies with refining the business case for sourcing, evaluating alternative delivery structures, and defining and reengineering the processes to be sourced. Looking to external markets to further define the scope of the effort, request for information documents are often issued to vendors to determine the market maturity of client-specific processes. In support of this effort, NAVICENT provides an honest external market perspective that separates reality from hype.

Key Activities:

  • Process definition and reengineering
  • Requirements analysis and design
  • Site selection analysis
  • Support process and organization design
  • Multi-vendor program design
  • Refine sourcing strategy and organization model
  • Economic modeling
  • Risk mitigation planning